Frequently asked questions
What is Cluster Store?
Cluster Store is an online shop from the Cluster ecosystem where we list useful, high-quality products from our Trusted partners
How long does shipping take?
Shipping times vary by product and location. Most orders arrive within 2–10 business days. Each product page includes an estimated delivery time so you always know what to expect.
What payment methods do you accept?
We accept all major credit/debit cards, and all payments are processed through secure, encrypted payment gateways to ensure your safety and privacy.
What is the return policy?
Most of our products come with a 30-day return policy.
If anything feels off, we’re sorry for the inconvenience. Just follow the return steps on our website, or contact us for quick help.
At Cluster, we focus on trust, transparency, and smooth returns every time.
Note: Return timelines may differ depending on the product.
Why should I trust Cluster Store?
We focus on providing a clear, safe, and reliable shopping experience. Every product listed on our store is reviewed, our support team is always available, and we maintain transparent policies for returns, shipping, and order updates. Our goal is simple - your trust, comfort, and satisfaction.