Refund policy
Returns Policy
We offer a 14-day return window, meaning you have 14 days from the date you receive your item to request a return.
To qualify for a return, the item must be unused, unworn, in its original condition, with all tags attached and in the original packaging. A receipt or proof of purchase is required.
To initiate a return, please contact us at rajkumarthota01@gmail.com.
If your return is approved, we will provide a return shipping label along with detailed instructions on how and where to send the item. Returns sent without prior approval will not be accepted.
For any questions related to returns, feel free to reach out to us at rajkumarthota01@gmail.com.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately so we can review the issue and resolve it promptly.
Non-Returnable Items
Some items are not eligible for return,
If you’re unsure whether your item qualifies for a return, please contact us before placing a request.
Exchanges
The quickest way to receive a replacement item is to return the original product. Once the return is approved, you can place a new order for the desired item.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be issued to your original payment method within 10 business days.
Please note that banks and credit card providers may take additional time to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at rajkumarthota01@gmail.com.